DISTANCE SALE AGREEMENT

PLEASE, in accordance with applicable law, print and read the text of the contract below in 12-point bold font. Additionally, every buyer making a purchase from our website is deemed to have read and accepted all the terms of the sales contract set forth below, without the need for any further notice

SELLER: MYRELLA JEWELRY LIMITED COMPANY

ADDRESS: MOLLA FENARİ NEIGHBORHOOD, KÜRKÇÜLER PAZARI STREET, NO: 19, Çemberlitaş / Fatih / Istanbul

E-MAİL:[email protected]

BUYER: Customer (The Buyer is the person making a purchase from the Seller’s website, myrellajewels.com. The address and contact information provided by the Buyer in the invoice and contact details shall be deemed valid.)
By accepting this agreement, the BUYER hereby acknowledges in advance that, upon confirming the order subject to this agreement, they will be obligated to pay the order amount, as well as any additional fees such as shipping costs and taxes, and that they have been informed of this obligation.

By accepting this agreement, the BUYER hereby acknowledges in advance that, upon confirming the order subject to this agreement, they will be obligated to pay the order amount, as well as any additional fees such as shipping costs and taxes, and that they have been informed of this obligation.

ARTICLE 2: SUBJECT MATTER OF THE AGREEMENT:

The subject matter of this contract is the sale and delivery of the goods/services ordered by the Buyer via the electronic platform on the myrellajewels.com website owned by the Seller, and the sale and delivery of the goods/services possessing the qualities mentioned in the contract and for which the sales price is specified therein, in accordance with the provisions of Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts, to determine the rights and obligations of the parties.
The Buyer acknowledges and declares that they are fully informed regarding the essential characteristics of the goods/services subject to sale, the sales price, payment method, delivery conditions, and all other relevant preliminary information, as well as the “right of withdrawal,” that they have confirmed this preliminary information electronically, and that they subsequently placed an order for the goods/services in accordance with the terms of this contract. Furthermore, since the return of products whose protective elements (such as packaging, seals, or boxes) have been opened after delivery is not appropriate for health and hygiene reasons, the right of withdrawal cannot be exercised under any circumstances. The opening of product packaging constitutes an exception to the right of withdrawal.
The prices listed and advertised on the site are selling prices. Advertised prices remain valid until updated or changed. If a product is advertised for a limited time, the advertised price will remain valid until the end of the specified period.
The Buyer acknowledges and undertakes that any data entered into the system—whether during registration on the site or during the shopping process—belongs to them or that they have permission to use and share it; they further agree not to enter any data into the system for which they or do not have usage rights, and that in the event of a violation, all liability shall rest with them. The pre-information and invoice displayed on the myrellajewels.com payment page are integral parts of this agreement. Upon placement of the order, the Buyer is deemed to have accepted all terms of this agreement.

ARTICLE 3: DATE OF THE AGREEMENT, DELIVERY OF GOODS/SERVICES, PLACE OF PERFORMANCE, AND METHOD OF DELIVERY:

This contract is dated as of the date the Buyer placed the order. The goods/services will be delivered to the Customer at the address specified by the Buyer. Packages suspected of being damaged during shipment must be opened and inspected in the presence of a representative of the shipping company at the time of delivery. If the product is damaged, it should not be accepted, and a report must be filed with the shipping company. If no report is filed, the BUYER is deemed to have accepted that the shipping company has fully fulfilled its obligations after the product has been delivered.

ARTICLE 4: GENERAL PROVISIONS

4.1. The BUYER acknowledges that they have read and are aware of the preliminary information regarding the essential characteristics of the products displayed on the WEBSITE, the sales price, the payment method, and delivery, and that they have provided the necessary confirmation for the electronic sale.
4.2. The PRODUCT shall be delivered to the delivery address specified by the BUYER on the WEBSITE, packaged together with the invoice and in good condition, within a maximum of 30 days.
4.3. If the PRODUCT is to be delivered to a person or entity other than the BUYER, the SELLER shall not be held liable if such person or entity refuses to accept the delivery.
4.4. The BUYER is responsible for inspecting the PRODUCT upon receipt and, if any issues arising from shipping are detected, for refusing to accept the PRODUCT and having the shipping company representative prepare a written report. Otherwise, the SELLER will not accept liability.
4.5. The Agreement approved by the BUYER during the purchase process on the WEBSITE is sufficient and valid under all circumstances.
4.6. Unless otherwise specified in writing by the SELLER, the BUYER must have paid the full price of the PRODUCT prior to receiving it. If the PRODUCT price is not paid to the SELLER prior to delivery, the SELLER may unilaterally cancel the contract and may refuse to deliver the PRODUCT.
4.7. If, for any reason following the delivery of the PRODUCT, the Bank or financial institution associated with the credit card used for the transaction fails to pay the PRODUCT price to the SELLER, the PRODUCT must be returned to the SELLER by the BUYER within 3 days at the latest, with all associated costs borne by the BUYER. The SELLER’s right to collect the PRODUCT price, including the right to pursue such claims, as well as all other contractual and legal rights, remains fully reserved in all cases. To avoid any ambiguity: payment options such as installment plans or deferred payments provided by institutions that issue credit cards, installment cards, etc., such as banks and financial institutions, constitute a credit facility and/or a direct installment payment option provided by the said institution; and within this framework, PRODUCT sales where the SELLER has fully collected the price are not considered installment sales but rather cash sales from the perspective of the parties to this Agreement. The SELLER’s legal rights in cases where a sale is legally classified as an installment sale (including the right to terminate the contract and/or demand payment of the entire remaining debt along with default interest in the event of non-payment of any installment) remain in full force and effect. In the event of the BUYER’s default, a default interest rate of 5% per month shall apply.

ARTICLE 5: RIGHT OF WITHDRAWAL

You may return the product within 14 days without opening the SELLER’s product box, provided you obtain customer service approval. Once your order reaches our return warehouse, it will be inspected, and after approval is granted for the unopened item, your refund will be processed to your bank account.
If you believe a package was damaged during shipping, open and inspect it in the presence of a shipping company representative before accepting delivery. If the product is damaged, do not accept delivery and have the shipping company prepare an incident report. Please note that if you do not have an incident report prepared, you will be deemed to have accepted that the shipping company fulfilled its obligations in full once the product is delivered.
If any damage, breakage, destruction, tearing, use, or similar issues are detected, and the product is not returned in the same condition as when it was delivered to the customer, the product will not be accepted for return and the payment will not be refunded.
If you return the product, the return process will be completed within seven (7) business days from the moment the product reaches the company.
After the return is approved, credit card refunds will be processed within 5 business days. Your bank may not reflect the credit card refund on your statement during the same billing cycle. In this case, you must contact your bank’s credit card service.

ARTICLE 6: PROTECTION OF PERSONAL DATA AND PRIVACY

The information provided by the BUYER in this Agreement and the information disclosed to the SELLER for the purpose of payment will not be shared with any third parties other than the shipping company with which the SELLER has an agreement. If the SELLER is required to disclose such information due to administrative or legal obligations, the BUYER may not hold the SELLER liable. The SELLER hereby undertakes to process the personal data of the BUYER, a party to this Agreement, in a manner compliant with the primary and secondary obligations arising from Law No. 6698 for the purpose of the execution and establishment of this Agreement, The SELLER further declares that it will ensure data security to prevent the unlawful processing, access, or disclosure of the BUYER’s personal data and to ensure its proper retention, and that sufficient technical and administrative measures have been implemented for this purpose. The SELLER will also delete, destroy, or anonymize data for which the purpose of processing has ceased, in compliance with the timeframes stipulated in other laws. By approving this Agreement, the BUYER acknowledges, declares, and undertakes that they have been informed regarding the processing of personal data by the SELLER in accordance with Law No. 6698, as set forth in the Privacy Notice.

ARTICLE 7: AGREEMENT ON EVIDENCE, COMPETENT COURT, AND ENFORCEMENT

In the resolution of any disputes arising from this Agreement and/or its implementation, the SELLER’s records (including records stored on magnetic media such as computer and audio recordings) shall constitute conclusive evidence ; For disputes up to the value announced by the Ministry of Science, Industry and Technology, Consumer Arbitration Boards are authorized; for amounts exceeding this value, the Istanbul Anatolia/Europe Consumer Courts and Enforcement Offices are authorized.
The BUYER hereby declares, acknowledges, and undertakes that they have read all the terms and explanations set forth in this contract and the order form, which constitutes an integral part thereof, have received, reviewed, and fully accepted the terms of sale and all other relevant information.
The BUYER is deemed to have accepted all terms of this contract upon completing the payment for the order placed through the Site. The SELLER is obligated to implement the necessary software arrangements to obtain confirmation that the BUYER has read and accepted this contract on the Site prior to the order being processed.